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Privacy Policy

The Point Guard Group, LLC
Effective Date: April 21, 2026

The explanations and information provided on this page are only general and high-level explanations and information on how to write your own document of a Privacy Policy. You should not rely on this article as legal advice or as recommendations regarding what you should actually do, because we cannot know in advance what are the specific privacy policies you wish to establish between your business and your customers and visitors. We recommend that you seek legal advice to help you understand and to assist you in the creation of your own Privacy Policy.

1. Introduction

The Point Guard Group, LLC (“Company,” “we,” “our,” or “us”) is committed to protecting your privacy and handling your personal information in a transparent and secure manner.
 

This Privacy Policy explains how we collect, use, share, and protect your information when you visit our website, interact with our advertisements (including Facebook/Instagram lead ads, TikTok ads, LinkedIn Ads, and Google Ads), or communicate with us.

2. Information We Collect

We may collect the following types of information:
 

a. Personal Information You Provide


When you:

  • Fill out a form on our website

  • Submit information through Facebook/Instagram lead ads, TikTok ads, LinkedIn Ads, or Google Ads

  • Call, text, or email us

  • Schedule an appointment
     

We may collect:

  • Name

  • Phone number

  • Email address

  • ZIP code or general location

  • Date of birth (when necessary for insurance eligibility)

  • Insurance-related information

  • Any additional information you choose to provide

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b. Automatically Collected Information

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When you visit our website, we may collect:

  • IP address

  • Browser type

  • Device information

  • Pages visited

  • Time spent on site
     

This may be collected through cookies or tracking technologies.

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c. Information from Third Parties

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We may receive information from:

  • Advertising platforms (such as Facebook/Instagram, TikTok, LinkedIn, or Google lead forms)

  • Marketing partners

  • CRM or lead management systems

3. How We Use Your Information

We use your information to:

  • Respond to inquiries and provide requested information

  • Contact you about Medicare, health insurance, and related services

  • Schedule appointments and consultations

  • Provide quotes and plan comparisons

  • Improve our website and marketing efforts

  • Comply with legal and regulatory requirements
     

We will only contact you for the purposes for which you provided your information.

4. Sharing of Information

We do NOT sell your personal information.

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We may share your information with:

  • Licensed insurance carriers (for quotes, enrollment, or servicing)

  • Service providers (CRM systems, marketing platforms, scheduling tools)

  • Compliance, legal, or regulatory authorities if required
     

All third parties are required to protect your information.

5. Advertising & Lead Ads (Facebook/Instagram, TikTok, LinkedIn, Google)

When you submit your information through a lead ad:

  • Your information is provided to us with your consent

  • We use it in accordance with this Privacy Policy

  • We may contact you via phone, email, or text regarding your inquiry
     

Meta (Facebook/Instagram), TikTok, LinkedIn, and Google may also process your data according to its own Data Policy.

6. Your Rights & Choices

You may:

  • Request access to your personal information

  • Request corrections to your information

  • Request deletion of your information

  • Opt out of communications at any time
     

To make a request, contact us using the information below.

7. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information.

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However, no system is 100% secure, and we cannot guarantee absolute security.

8. Data Retention

We retain your information only as long as necessary to:

  • Provide services

  • Comply with legal obligations

  • Resolve disputes

9. Legal Compliance

We may disclose your information:

  • To comply with applicable laws or regulations

  • In response to legal requests (subpoenas, court orders, etc.)

  • To protect our rights or prevent fraud

10. Changes to This Policy

We may update this Privacy Policy from time to time.
 

When we do:

  • We will update the “Effective Date”

  • Changes will be posted on this page

11. Contact Information

If you have any questions about this Privacy Policy or your information, you can contact us:
 

The Point Guard Group, LLC
Email: info@pointguardgroup.com
Phone: (469) 342-1770
Website: www.pointguardgroup.com

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